We believe in growth with quality products and services and building sincere and lasting bonds with our consumers, customers and partners.
Thanks to the care and dedication of our team, we have earned the RA1000 seal from Reclame AQUI, a recognition given to companies with excellence in customer service. We remain committed to being by our consumers’ side at all times, strengthening a relationship of trust that goes beyond the purchase.
Our team of trained professionals is there to answer questions about our products or to receive suggestions, criticism or praise.
To talk about
the following brands
3 Corações, Santa Clara, Café Brasileiro, Ponto Br, Pimpinela, Fino Grão, Letícia, Kimimo, FORT, Itamaraty, Iguaçu, Cruzeiro, Amigo, 3 Fazendas, Premiado, Cuca, Bandeira, Café do Doutor, Divinópolis, Gerônymo, Bangu, Ouribom, Londrina, Cirol, Toko, Manaus, Chocolatto, Frisco, Tornado, Claramil and Dona Clara:
Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturdays from 08:00 to 12:00.0800 031 3033
To speak with
TRES® Technical Assistance
The TRES® espresso and multibeverage machines have a technical assistance service throughout Brazil.
Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturdays from 08:00 to 12:00.0800 979 2021
Learn more about our machines: specifications, manuals, and where to buy
Customer
Relationship Center
Relationship with the commercial area and customers, technical assistance for Food Solutions, registration of new partners and other services.
Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturdays from 08:00 to 12:00.0800 591 0232
Monday to Friday, from 08:00 to 17:00, and on Saturdays, from 8:00 to 12:00.+55 (11) 99208-6657
Maybe we’ve already answered your question here.
SEE OUR FREQUENTLY ASKED QUESTIONS PAGE.
Sales
If you are looking for contact channels dedicated to our commercial and sales areas throughout Brazil, have a look at the map and learn about our Internal Market.
Learn more
The Ombudsman receives, records and handles complaints impartially based on the laws in force and in the way of being of Grupo 3corações.
Contact us