We believe in growth with quality products and services and building sincere and lasting bonds with our consumers, customers and partners.
Our team of trained professionals is there to answer questions about our products or to receive suggestions, criticism or praise.
To talk about
the following brands
3 Corações, Santa Clara, Café Brasileiro, Ponto Br, Pimpinela, Fino Grão, Letícia, Kimimo, FORT, Itamaraty, Iguaçu, Cruzeiro, Amigo, 3 Fazendas, Premiado, Cuca, Bandeira, Café do Doutor, Divinópolis, Gerônymo, Bangu, Ouribom, Londrina, Cirol, Toko, Manaus, Chocolatto, Frisco, Tornado, Claramil and Dona Clara:Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturdays from 08:00 to 12:00.
To speak with
TRES® Technical Assistance
The TRES® espresso and multibeverage machines have a technical assistance service throughout Brazil.Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturdays from 08:00 to 12:00.
Relationship with the commercial area and customers, technical assistance for Food Solutions, registration of new partners and other services.Monday to Thursday from 08:00 to 18:00, Friday from 08:00 to 17:00, and Saturdays from 08:00 to 12:00. Monday to Friday, from 08:00 to 17:00, and on Saturdays, from 8:00 to 12:00.
Maybe we’ve already answered your question here.
SEE OUR FREQUENTLY ASKED QUESTIONS PAGE.
Looking for information and tips on coffees, teas and hot beverages or delicious recipes and complementary dishes?
You can find all this on our blog, Mexido de Ideas, dedicated to lovers of a perfect cup of coffee.
The Ombudsman receives, records and handles complaints impartially based on the laws in force and in the way of being of Grupo 3corações.Contact us